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The
secondary ticketing debate took an unexpected turn this period when Mojo
Concerts – Live Nation’s Dutch operation – announced a partnership with online
secondary marketplace Viagogo, to create an authorised fan resale platform.
While
Live Nation’s UK heads are waiting to
hear whether the British government will legislate against secondary ticketing,
Mojo’s ‘Ticket Trade’ platform sees the multinational in bed with an adversary
in one camp, while fighting it in another.
The
secondary ticketing debate took an unexpected turn this period when Mojo
Concerts – Live Nation’s Dutch operation – announced a partnership with online
secondary marketplace Viagogo, to create an authorised fan resale platform.
While
Live Nation’s UK heads are waiting to
hear whether the British government will legislate against secondary ticketing,
Mojo’s ‘Ticket Trade’ platform sees the multinational in bed with an adversary
in one camp, while fighting it in another.
“Twice
we took secondary ticketing companies to court (in 1999 and 2005) and we lost
both times,” says Mojo’s chief marketing officer Roberto Traxel. “We can’t do anything
against them but we want to be sure that the fans can get their tickets, and
have access to the venues.”
All
tickets traded on the platform are checked for validity, cancelled and new
tickets issued. Under the terms of the deal, Viagogo retains the commission
from the sale, but covers Mojo’s costs of verifying and reissuing the tickets.
Mojo also receives the user data and trade prices from Viagogo’s platform, and
to prevent professional touting, the company is aiming to cancel large batches
of tickets offered by single users under its general ticket terms.
“The
politicians are trying to make some kind of law, but it’s still not there, and
meanwhile the secondary market has become huge,” Traxel says. “It’s not the
best solution, but it’s the secondary best solution. We’re trying to protect
the fans while there’s no law.”
“Contrary
to certain rumours, Viagogo is not in discussion with us for expansion into
other territories,” says a Live Nation spokesperson.
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